GPlacencia.com

Athree-year project focused on the problem of real-time understanding of spontaneous speech in the context of advanced telecom services.
The main objective of LUNA is the creation of a robust natural spoken language understanding toolkit for multilingual dialogue services, able to carry out human-computer communication with a good degree of user satisfaction.
The vision of LUNA is to improve current automated telephone systems allowing easy human-machine interactions through spontaneous and unconstrained speech, replacing menu-driven voice recognition. The project aims to enhance the users’ experience, helping callers in using vocal services quickly and accurately.